Just a quick heads up to warn people who may be relying on Heart Internet’s “Full DNS Management” service which is included when registering/managing domains through them.

The problem I discovered was with creating multiple TXT records. The scenarios for this have become much more commonplace recently, for example on one of my domains I wished to create an SPF record, an SPF v2 record, and a Google DNS domain verification record (for use with Google Webmaster Tools) – not an unreasonable expectation.

When creating TXT records, the system will only allow one TXT record per “node” (root-domain or subdomain). There are no error messages or warnings – just that further TXT records don’t appear after “saving” the changes.

In January, I contacted Heart Internet’s support asking them to investigate the issue. The reply wasn’t very reassuring:

“However, if you require the ability to add multiple SPF/TXT records to the same node then this will involve an update to our system so I recommed you submit that request using the Feedback form in your control panel. It will then be reviewed by the relevant department and you will not usually receive any reply unless they require more information.”

I completed the feedback form, but true to the original support response – I did not receive any reply.

I don’t think I’d have an issue with this as long as the limitations of their DNS management were made clear, however the text used to describe the service on the domain registration sales page is “Full DNS Management”, and full DNS management this is not.

By May, I still had received no reply (not unsurprisingly considering the tone of the ticket response). I tried to create a second TXT record, but still had no success. I re-opened my original ticket, claiming that the “Full DNS Management” statement could be misleading, but I just received the stock-response again:

“I understand but I strongly recommend you submit the Feedback form again with your suggestion as it will then be dealt with by the relevant department. Please note that you will not receive a reply unless they require more information from you.”

My request, was not a suggestion – it is reporting a bug with their “Full DNS Management” platform.

Finally, I’d like to say that all other aspects of their domain services I have used have been great (I haven’t tried the hosting products). I would still recommend them for domains, as long as you are sure you will never require multiple TXT records! I hope by bringing this issue to attention that action may actually be taken to resolve it.

Update 26/06/2010: Heart Internet sent me a message on Twitter to let me know this problem has now been fixed! Excellent!

It also works in portrait mode:

It is primarily intended for the Maemo 5 platform on the Nokia N900, but will also run under Ubuntu:

Still needs plenty of work, but I am finding it quite useful while out and about in Perth.

I just succeeded in configuring iiNet’s VOIP service (I get iiTalk free with my DSL connection) on the Nokia N900 mobile phone. One of the many great features of the N900 is that it has completely integrated support for Mobile, VOIP, Skype, and Google Talk calls – you can make and receive calls on these services just like a usual mobile call, straight from the address book.

This now means I can use iiTalk from my handset, rather than using a headset hooked up to my desktop computer.

For reference, here are the settings I configured on the phone:

Remember you will also have to configure port forwarding to the IP address of your phone on your wifi network – read iiNet’s documentation for details.

• User name: your iiNet VOIP phone number@iinetphone.iinet.net.au
• Password: your iiNet VOIP password (it’s different to your broadband password)

• Use for telephone numbers: Checked
• User name: your iiNet VOIP phone number
• Transport: UDP
• Outbound proxy: sip.state.iinet.net.au
• Port: 5060

• Discover public address: Checked
• Loose routing: Unchecked
• Keep alive mechanism: REGISTER
• Keep-alive period: 2 minutes
• Auto-detect STUN: Unchecked

I recently received my N900 (it had to be forwarded on to me in Australia from the UK) – and it’s easily the best phone i have ever used. Maemo 5 rocks, and its amazing to be running this kind of software on a device like this.

The web browser is fantastic (based on the gecko backend) – I’ve composed all of this post on the device using the standard wordpress backend.

Seems to work fine with Ubuntu as well – it shows up as a mass storage device and a GSM connection when I connected it to my machine with USB.

I have been attempting to improve my python skills, so maybe I’ll attempt to create some simple python and gtk apps.

However, the one thing that has puzzled me the last couple of weeks has been random websites loading in Firefox as I was scrolling web pages (with the two-finger multi-touch functionality), or sometimes even an error dialogue saying the URL was invalid and could not be loaded.

It turns out that this is because the touchpad sometimes interpreted my scrolling as a middle-mouse-button click – which (previously unknown to me) causes Firefox to load the text in the clipboard as a URL.

This behavior is easily disabled by going to about:config in the address bar, searching for middlemouse.contentLoadURL, and changing the value to false.

Hopefully this might help anyone experiencing the same issues as me. There is more info on the middlemouse.contentLoadURL property at MozillaZine.